0521 Hair Salon – Terms & Conditions
By booking and receiving any service at 0521 Hair Salon, you agree to the following terms and conditions:
1. Appointments & Booking
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All promotions are strictly by appointment only. Walk-ins will not be entertained for promotional services.
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Stylist selection is not available for promotional packages unless otherwise stated.
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Bookings are subject to availability and may be rescheduled or cancelled at the discretion of 0521 Hair Salon.
2. Salon Rights
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0521 Hair Salon reserves the right to:
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Refuse service to any customer who displays inappropriate behavior or does not adhere to our policies.
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Cancel or reschedule appointments without prior notice due to unforeseen circumstances (e.g., emergencies, stylist availability, salon maintenance, etc.).
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Use photos or videos taken during your appointment for social media and marketing purposes, unless customers opt out before the service begins.
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Modify or withdraw promotions at any time without prior notice.
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3. Service Limitations
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Promotional prices do not include bleaching, color correction, or chemical treatments unless specifically stated.
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Additional charges will apply for:
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Hair lengths exceeding mid-back
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Additional product usage (e.g., extra tubes of color)
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Requests for specific techniques or upgrades
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4. Refunds & Redos
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All services are non-refundable once completed.
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We offer a 7-day grace period for minor adjustments if you are dissatisfied with your results. This excludes changes of mind or damage caused by external factors (e.g., self-styling, swimming, improper aftercare).
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Redos must be assessed and approved by our salon team.
5. Customer Responsibility
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Customers are responsible for disclosing all relevant hair history (e.g., previous bleaching, rebonding, perming, etc.) before any service begins.
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0521 Hair Salon will not be liable for outcomes affected by undisclosed hair conditions or pre-existing damage.
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By proceeding with your appointment, you acknowledge and accept the risks involved with chemical or coloring treatments.
6. Liability Waiver
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0521 Hair Salon shall not be held responsible for any allergic reactions, sensitivity, or damage resulting from services rendered when proper information was not provided by the customer.
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Customers agree not to pursue compensation for dissatisfaction arising from personal preferences, miscommunication, or misunderstandings after the service is completed.